Shipping policy

 Order Processing:‬

‭Please allow 2 Business Days (Monday to Friday, excluding public holidays) for us to process your order. Once your package is ready, you will receive a confirmation email indicating your order is officially on its way!

International Shipping Destinations:

We proudly ship to the following countries: Australia, Canada, Hong Kong, New Zealand, United Kingdom, United States of America and Singapore.

For shipping inquiries to any other destination, please contact us via orders@divinejourneysofhealing.com for a custom quote.

Shipping Costs & Calculation

Based on our global stocks your order might ship from different locations. Shipping charges for your order will be calculated and displayed at checkout before you finalize your purchase.

Delivery Times

‭Delivery estimates are shown in Business Days (Monday to Friday, excluding weekends and public holidays) and represent the transit time after dispatch.

Australia


 Delivery Method Est. Delivery in
Printed Materials Standard Tracked 24 business days
Journals Standard Tracked 16 business days
Expedited Tracked 12 business days
Mugs Standard Tracked 10 business days
Latte Mugs Standard Tracked 10 - 30 business days

 

Canada


 Delivery Method Est.Delivery in
Printed Materials Standard Tracked 16 Business Days
Expedited Tracked 10 Business Days
Journals Standard Untracked 14 Business Days
Standard Tracked 14 Business Days
Expedited Tracked 5 Business Days
Mugs Standard Tracked 10 Business Days
Latte Mugs Standard Tracked 5 Business Days


‭Hong Kong


 Delivery Method Est. Delivery in
Printed Materials Standard Tracked 24 Business Days
Expedited Tracked 15 Business Days
Journals Standard Tracked 16 Business Days
Expedited Tracked 12 Business Days
Mugs Standard Tracked 10 Business Days
Latte Mugs Standard Tracked 10 - 30 Business Days

 

New Zealand


 Delivery Method Est. Delivery in
Printed Materials Standard Tracked 24 Business Days
Expedited Tracked 15 Business Days
Journals Standard Tracked 16 Business Days
Expedited Tracked 12 Business Days
Mugs Standard Tracked 10 Business Days
Latte Mugs Standard Tracked 10 - 30 Business Days

 

Singapore


 Delivery Method Est. Delivery in
Printed Materials Standard Tracked 24 Business Days
Expedited Tracked 15 Business Days
Journals Standard Tracked 16 Business Days
Mugs Standard Tracked 12 Business Days
Latte Mugs Standard Tracked 10 - 30 Business Days

 

United Kingdom


 Delivery Method Est. Delivery in
Printed Materials Standard Untracked 10 Business Days
Expedited Tracked 7 Business Days
Journals Standard Tracked 5 Business Days
Mugs Standard Untracked 6 Business Days
Standard Tracked 4 Business Days
Latte Mugs Standard Tracked 10 - 30 Business Days

 

U.S.A


 Delivery Method Est. Delivery in
Printed Materials Standard Tracked 12 Business Days
Expedited Tracked 10 Business Days
Journals Standard Tracked 14 Business Days
Expedited Tracked 5 Business Days
Mugs Standard Tracked 12 Business Days
Latte Mugs Standard Tracked 5 Business Days

 

Import Duties and Taxes

Your order may be subject to import duties, taxes and Value Added Tax (VAT), which are incurred once your shipment reaches your destination country.

Please note: We are not responsible for these charges. They are applied by your local customs authority and are the sole responsibility of the customer.

Refunds, Returns, and Exchanges

All of our sales are considered final.

However, we understand that unforeseen circumstances may arise. Therefore, we offer a fair and transparent return policy for such situations. Please read our detailed Refund Policy here for complete information.

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